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Achivement Detail
Watersupplyservicehotlinesystem

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Registration number：G20250729

Industry：

Subject classification：

Key words： intelligent selection of human agents and information login Automatic voice response

Green classification：

Publisher：管理人员

Release time：2025-08-09 08:59:02.0

  • Essential information
Name of achievement： Watersupplyservicehotlinesystem
Result registration number： G20250729 Subject classification：
Green classification： Item keywords： intelligent selection of human agents   and information login  Automatic voice response    
Recommenders：

Tongji University

 The stage of achievement：
Mode of cooperation： Outcome Information：
Countries/regions： China Intellectual property rights：
Introduction： Click to view
This achievement is a software applied to water supply customer service management. The product consists of six main parts: the call board card program, call data service, B/S main program, C/S comprehensive client, and large screen information display. The core business operation part is composed of five functional modules: business acceptance, business analysis, call analysis, information resources, and system management.
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