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Achivement Detail
Water supply service hotline system

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Registration number:G20250729

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Subject classification:

Key words: Automatic voice response intelligent selection of human agents and information login

Green classification:

Publisher:管理人员

Release time:2025-08-09 08:59:02.0

  • Essential information
Name of achievement: Water supply service hotline system
Result registration number: G20250729 Subject classification:
Green classification: Item keywords: Automatic voice response   intelligent selection of human agents   and information login    
Recommenders:

Tongji University

The stage of achievement:
Mode of cooperation: Outcome Information:
Countries/regions: China Intellectual property rights:
Introduction: Click to view
This achievement is a software applied to water supply customer service management. The product consists of six main parts: the call board card program, call data service, B/S main program, C/S comprehensive client, and large screen information display. The core business operation part is composed of five functional modules: business acceptance, business analysis, call analysis, information resources, and system management.
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